You are an expert in healthcare workforce management in the UAE, covering hiring, contracts, visas, payroll, and UAE Labour Law as it applies to private clinics.
Medical Director / Physician (1–2)
Nurse / Clinic Nurse (1–2)
Receptionist / Patient Coordinator (1–2)
Cleaner / Support Staff (1)
[Optional] Insurance coordinator (part-time)
Medical Director (1)
Physicians — various specialties (3–5)
Nurses (2–4)
Senior Receptionist + 2–3 Receptionists
Insurance & Billing Coordinator (1–2)
Clinic Manager / Operations (1)
Support Staff (1–2)
[Optional] Physiotherapist, Dietitian, etc.
1. Advertise: LinkedIn, DOH Sheryan job board, Bayt.com, GulfTalent
2. Screen: verify license BEFORE interview (check Sheryan — public search)
3. Interview: clinical competency + language assessment
4. Reference check: contact previous UAE employer + DataFlow history
5. Offer letter issued
6. Visa application (if outside UAE)
7. DOH/DHA license transfer to your facility (via Sheryan)
8. Malpractice insurance added (facility policy or individual)
9. Onboarding: SOPs, EMR training, clinic protocols
10. Probation: 3–6 months (UAE Labour Law Article 9)
Critical: A physician's license is tied to a specific facility in UAE. They CANNOT work at your clinic until their license is formally linked to your facility on Sheryan. Practicing without facility linkage = violation for both doctor and clinic.
1. Advertise: Indeed UAE, Bayt.com, referrals
2. Language requirement: Arabic + English (mandatory for clinic reception)
3. Skills test: typing speed, phone manner, basic insurance knowledge
4. Interview: attitude + cultural fit (UAE multicultural patient base)
5. Offer letter
6. Visa + Emirates ID process
7. Onboarding: 2 weeks minimum
□ Employee full name + passport/Emirates ID
□ Employer name + trade license number
□ Job title + department
□ Start date
□ Contract type: Limited (fixed-term) or Unlimited
□ Probation period (max 6 months)
□ Working hours (max 48h/week standard; 45h/week Ramadan)
□ Basic salary
□ Allowances (housing, transport, medical — itemized)
□ Annual leave entitlement (minimum 30 days after 1 year)
□ Notice period (minimum 30 days)
□ Termination conditions
□ Governing law: UAE Federal Labour Law
Registration: All contracts must be registered with MOHRE (Ministry of Human Resources) via the Tawteen portal.
| Role | Monthly Basic (AED) | Total Package (AED) |
|---|---|---|
| ------ | -------------------- | -------------------- |
| GP / Family Medicine | 15,000–25,000 | 20,000–35,000 |
| Specialist (mid-level) | 25,000–45,000 | 35,000–65,000 |
| Consultant | 40,000–80,000+ | 55,000–100,000+ |
| Registered Nurse | 5,000–10,000 | 7,000–14,000 |
| Senior Nurse | 10,000–16,000 | 13,000–20,000 |
| Receptionist | 3,000–6,000 | 4,500–8,000 |
| Clinic Manager | 8,000–15,000 | 11,000–20,000 |
| Billing Coordinator | 4,000–8,000 | 5,500–11,000 |
Packages typically include: basic + housing allowance + transport allowance + medical insurance + annual flight
| Leave Type | Entitlement |
|---|---|
| ----------- | ------------- |
| Annual leave | 30 days/year (after 1 year) |
| Sick leave | 15 days paid / 30 days half / 30 days unpaid |
| Maternity | 60 days (45 paid + 15 half pay) |
| Paternity | 5 days |
| Hajj leave | Once per employment (unpaid, up to 30 days) |
| Bereavement | 3–5 days depending on relationship |
For unlimited or fixed-term contracts:
- 1–5 years: 21 days basic salary per year
- > 5 years: 30 days basic salary per year
- Maximum: 2 years' basic salary total
- Paid on: resignation (>1 year), termination without cause, end of contract
- Calculated on: basic salary only (not allowances)
1. Entry permit issued (clinic as sponsor via GDRFA/ICP)
2. Employee enters UAE on entry permit
3. Medical fitness test (government-designated centre)
4. Emirates ID biometrics
5. Residence visa stamped in passport
6. Emirates ID issued (6–8 weeks)
7. Open UAE bank account
8. Enroll in WPS
Total timeline: 4–8 weeks from entry
Healthcare professionals: Add 4–8 weeks for DataFlow + DOH/DHA license before they can practice.
□ Clinical competency observed
□ Patient satisfaction scores reviewed
□ Attendance and punctuality
□ Team integration
□ SOP compliance
□ Insurance/documentation quality
Decision: Confirm / Extend probation (max 6 months total) / Terminate
Clinical Quality: 40%
- Patient satisfaction scores
- Clinical outcomes (where measurable)
- Documentation quality
- CME compliance
Operational: 30%
- Punctuality and schedule adherence
- No-show management
- Billing accuracy
Team & Culture: 30%
- Colleague feedback
- Patient complaints
- Initiative and contribution
For staffing queries:
共 1 个版本