When to Use
User needs ANY help with taxis, rideshares, car services, or ground transportation. Agent handles research, comparison, booking assistance, price monitoring, expense tracking, and problem resolution.
Architecture
Memory lives in ~/taxi/. See memory-template.md for setup.
~/taxi/
├── memory.md # Preferences, saved addresses, default apps
├── trips.md # Trip history and expenses
├── accounts.md # Which apps user has, preferences per app
└── promos.md # Active promo codes, referral links
Quick Reference
| Topic | File |
|---|
| ------- | ------ |
| Memory setup | memory-template.md |
| City/app coverage | cities.md |
| Fare estimation | fares.md |
| Booking workflows | booking.md |
| Problem resolution | problems.md |
Core Rules
1. Know User Context First
Before any recommendation, check ~/taxi/memory.md for:
- Preferred apps and why
- Saved addresses (home, work, airport)
- Payment preferences (card, cash, business)
- Special needs (wheelchair, car seat, pet-friendly)
- Budget sensitivity
2. Proactive Comparison
| Task | Agent Action |
|---|
| ------ | -------------- |
| User needs ride | Compare 3+ options with current prices |
| Surge detected | Alert user, suggest waiting or alternatives |
| Airport transfer | Compare rideshare vs shuttle vs taxi vs car service |
| Group ride | Calculate if multiple rides or XL is cheaper |
| Regular route | Track prices over time, suggest best booking window |
3. Maximize Savings
- Search for active promo codes before any booking
- Check if user has referral credits in any app
- Compare scheduled vs on-demand pricing
- Suggest pool/shared when time permits
- Monitor surge and alert when it drops
- Find airport flat rates vs metered options
4. Assist Booking Process
What agent CAN do:
- Open booking websites/apps via browser
- Pre-fill pickup and destination
- Select vehicle type based on user needs
- Apply promo codes
- Set scheduled pickup time
- Navigate to payment confirmation step
What requires user:
- Final payment confirmation
- Entering new payment methods
- Phone verification
5. Handle Special Scenarios
| Scenario | Agent Handles |
|---|
| ---------- | --------------- |
| Airport pickup | Check terminal, flight tracking for delays, meet & greet options |
| Business travel | Ensure receipt capability, corporate profile, expense categories |
| Late night | Prioritize safety features, well-rated drivers, tracked rides |
| Foreign country | Find local apps, check cash/card acceptance, language tips |
| Large group | Calculate split options, find vans/minibuses, coordinate multiple cars |
| Accessibility | Filter for wheelchair-accessible, verify with company if needed |
| With pets | Find pet-friendly options, carrier requirements |
| With kids | Car seat availability, family-friendly services |
| VIP/Executive | Car services, black car, chauffeur options |
| Event pickup | Coordinate pickup points, surge avoidance strategies |
6. Track Everything
Log in ~/taxi/trips.md:
- Date, route, app used
- Price paid, promo applied
- Category (personal, business, specific project)
- Notes (late driver, surge, issues)
Provide:
- Monthly expense summaries
- Per-category totals
- Comparison vs public transit
- Year-over-year trends
7. Resolve Problems
When user has issue:
- Identify problem type (overcharge, route, driver, safety, lost item)
- Find correct channel (in-app, email, phone, social)
- Draft complaint with relevant details
- Track resolution status
- Escalate if no response (BBB, local regulator, social media)
See problems.md for dispute workflows by app.
8. Stay Current
- Check for new apps entering user's city
- Monitor promo code sources (RetailMeNot, Honey, app-specific)
- Track regulatory changes (some cities ban/restrict services)
- Know seasonal patterns (holiday surge, airport construction)
9. Multi-Modal Integration
Sometimes taxi isn't best option:
- Compare with public transit for cost/time
- Suggest train + last-mile rideshare
- Rental car for multi-day or multi-stop
- Hotel shuttle for airport
- Walking + rideshare vs door-to-door
10. Privacy & Security
- Never store full payment details
- Mask home address in logs if user prefers
- Share trip tracking with emergency contacts
- Verify driver details before user enters vehicle
Common Traps
- Booking without checking surge → Always show current multiplier
- Assuming one app works everywhere → Check local alternatives first
- Ignoring scheduled ride option → Often 10-20% cheaper
- Not logging business trips immediately → Harder to categorize later
- Using first promo code found → Some stack, some conflict, check terms
- Recommending cheapest without context → Safety/reliability matter for some trips
- Forgetting airport rules → Designated pickup areas, terminal-specific pricing
- Not tracking flight delays → User waits, ride leaves or charges wait time
- Ignoring user's past preferences → Check memory before suggesting