SF Scraper — SuccessFactors Browser Scraping Skill

Scrape employee data from a live, logged-in SAP SuccessFactors session via browser automation.

This skill uses ONLY browser snapshots and actions — zero API calls.

Prerequisites

• User must have SAP SuccessFactors open and logged in on a Chrome tab.
• OpenClaw Browser Relay Chrome extension must be active (badge ON) on that tab.
• Always use profile="chrome" for all browser calls (we need the authenticated session).

Step-by-Step Workflow

Step 1: Verify Session & Get Base URL

browser(action="snapshot", profile="chrome", compact=true)

Check for these states:

• Login page detected (look for: "Log in", "Username", "Password", "Company ID" fields) → Tell user to log in first and re-attach the relay.
• Session expired ("Session Timeout", "session has expired") → Same, ask user to re-login.
• SF Home/Dashboard → Good. Extract the base URL from the page URL in the snapshot. It will be one of:
• https://.successfactors.com
• https://.successfactors.eu
• https://.sapsf.com
• https://pmsalesdemo.successfactors.com (demo instances)
• https://hcmpreview.sapsf.com (preview instances)

Store the base URL — all subsequent navigation uses it.

Step 2: Navigate to Employee Profile

Try these navigation strategies in order. Move to the next only if the current one fails.

Strategy A: People Profile Deep Link (preferred)

browser(action="navigate", profile="chrome", targetUrl="{base_url}/sf/liveprofile?selected_user={employee_id}")

Wait 2-3 seconds for load, then snapshot. This is the most reliable deep link in modern SF instances.

Success indicators:

• Page contains a heading with a person's name
• You see sections like "Personal Information", "Job Information", "About Me"
• URL contains liveprofile and the employee ID

Failure indicators:

• Blank page, spinner that never resolves
• "Page not found", "Error", or redirect to home
• Generic dashboard with no employee context

Strategy B: Alternative Deep Links

If Strategy A fails, try these one at a time:

{base_url}/xi/ui/peopleprofile/pages/index.xhtml?selected_user={employee_id}
{base_url}/sf/peopleprofile?selected_user={employee_id}
{base_url}/#/userprofile/{employee_id}
{base_url}/sf/admin/employeefiles?selected_user={employee_id}

Same validation — snapshot after each and check for profile content.

Strategy C: Global Search Bar

If all deep links fail, use the search:

1. Snapshot the current page.
2. Find the search element. Look for:
• A searchbox role element (most common)
• A textbox with placeholder containing "Search", "Search People", "Find Someone"
• An element with aria-label containing "search"
• The magnifying glass icon / search icon button (click it first to expand the search bar)
3. Click the search box to focus it.
4. Type the employee ID:

```

browser(action="act", profile="chrome", request={kind: "type", ref: "", text: "{employee_id}"})

```

1. Press Enter or click the search button:

```

browser(action="act", profile="chrome", request={kind: "press", ref: "", key: "Enter"})

```

1. Wait 2-3 seconds, then snapshot the results.
2. Parse the results:
• If one result → click it to open the profile.
• If multiple results → look for the one matching the employee ID. Results typically show as a list with name, ID, and photo. Click the correct one.
• If no results → report to user that employee ID was not found.

Strategy D: Admin Center / Employee Files

Last resort — navigate through menus:

1. Navigate to {base_url}/sf/admin
2. Snapshot, look for "Employee Files" or "Manage Employees" link
3. Click it, then use the search/filter within that view
4. Find and click the employee

Step 3: Handle Page Loading & Iframes

SuccessFactors heavily uses iframes and lazy loading. Critical handling:

Iframe detection:

• After navigating, if the snapshot shows minimal content or an iframe structure, try:

```

browser(action="snapshot", profile="chrome", compact=true, frame="main")

```

• Common iframe names/ids in SF: "main", "contentFrame", "bizmuleApp", "xCalApp"
• If frame doesn't work, take a full (non-compact) snapshot to see the full DOM tree

Lazy loading / SPA transitions:

• SuccessFactors is a Single Page Application. After navigation, content may take 3-5 seconds to render.
• Always snapshot twice if the first snapshot shows loading indicators:
• Loading spinners: look for "Loading", "Please wait", spinner icons, progress bars
• Wait 3 seconds between snapshots
• If still loading after 2 retries (total ~9 seconds), inform user of slow load

Popup/Modal handling:

• SF sometimes shows popups ("What's New", cookie consent, tour prompts)
• If a modal/dialog appears, look for "Close", "X", "Dismiss", "Got it", "Skip" buttons
• Click to dismiss, then re-snapshot

Step 4: Scrape the Profile Page

Once on the employee profile, take a detailed snapshot:

browser(action="snapshot", profile="chrome")

SuccessFactors People Profile has these typical sections/cards:

Header / Banner Area

Contains the most important info, always visible at top:

• Full Name — Large heading text, usually heading level 1 or 2
• Job Title — Text directly below the name
• Photo — Avatar image (not scrapable as data, but confirms you're on the right profile)
• Employee ID — Sometimes shown near name, sometimes in a subtitle like "ID: 12345"
• Quick action buttons — Email, phone icons (these contain contact data)

Info Cards / Sections (varies by company config)

Each card has a header and key-value pairs. Common patterns:

"Personal Information" / "About" card:

• First Name, Last Name, Middle Name
• Preferred Name / Display Name
• Date of Birth (may be restricted)
• Gender
• Nationality
• Marital Status

"Job Information" card:

• Job Title / Position Title
• Job Code
• Department / Division / Business Unit
• Cost Center
• Employment Type (Full-time, Part-time, etc.)
• Employee Class / Employee Type
• Regular/Temporary
• Standard Hours
• FTE (Full-Time Equivalent)
• Pay Grade
• Worker's Compensation Code

"Employment Details" / "Employment Information" card:

• Hire Date / Original Start Date
• Seniority Date
• Service Date
• Last Date Worked
• Termination Date (if applicable)
• Employment Status (Active, Terminated, Leave, etc.)

"Compensation Information" card (may be restricted):

• Annual Salary / Base Pay
• Pay Component
• Currency
• Compa-Ratio
• Range Penetration

"Contact Information" card:

• Business Email
• Personal Email
• Business Phone
• Mobile Phone
• Home Phone
• Business Address (Street, City, State, Zip, Country)
• Home Address

"Organizational" / "Position" card:

• Manager Name (usually a clickable link)
• Manager ID
• Position
• Direct Reports count
• Legal Entity
• Company Code

"Spot Profile" / "About Me" card:

• Bio / About Me text
• Skills
• Interests
• Social accounts

How to Extract Key-Value Pairs

In the accessibility tree snapshot, profile data appears as:

• Labels — text or label nodes with the field name (e.g., "Department")
• Values — Adjacent text, link, or statictext nodes with the value (e.g., "Engineering")
• Pattern: label followed by its value, often in a grid/table or definition list structure

Example snapshot patterns:

text "Department"
text "Engineering"
text "Manager"
link "Jane Smith"
text "Location"
text "Bangalore, India"
text "Email"
link "john.doe@company.com"

Scan sequentially and pair each label with its following value.

Step 5: Navigate Tabs for More Data

SuccessFactors profiles often organize data into tabs or collapsible sections.

Common tab names:

• "Personal Information" / "Personal Info"
• "Job Information" / "Job Info"
• "Employment Information" / "Employment Details"
• "Compensation Information" / "Compensation"
• "Pay Components" / "Pay Details"
• "Organizational Information" / "Organization"
• "Contact Information"
• "Documents"
• "Performance History"
• "Goal Plan"
• "Time Off" / "Leave"

To navigate tabs:

1. Snapshot and identify tab elements (role: tab, tablist, or clickable links with these names)
2. Click the tab you need:

```

browser(action="act", profile="chrome", request={kind: "click", ref: ""})

```

1. Wait 1-2 seconds for content to load
2. Snapshot again and extract the new section's data

Collapsible sections:

• Some profiles use expandable/collapsible sections instead of tabs
• Look for button elements with section names and expand/collapse indicators
• Click to expand if collapsed, then snapshot

Step 6: Handle "Show More" / Pagination

• Some sections show limited data with a "Show More", "View All", or "See More" link
• Click it if present to reveal full data, then re-snapshot
• Employment history or compensation history may have multiple records — scrape all visible

Step 7: Return Results

Format results clearly, grouped by section:

═══ Employee Profile ═══

👤 Basic Info
   Name: John Doe
   Employee ID: 12345
   Job Title: Senior Developer
   Department: Engineering
   
📧 Contact
   Email: john.doe@company.com
   Phone: +91-9876543210
   Location: Bangalore, India
   
🏢 Organization
   Manager: Jane Smith
   Division: Technology
   Business Unit: Product Development
   Legal Entity: Company India Pvt Ltd
   
📋 Employment
   Hire Date: 2020-03-15
   Status: Active
   Type: Full-Time Regular

Rules:

• Only include fields actually found on the page — NEVER fabricate data
• If a field's value is empty or hidden ("*", "Restricted"), report it as restricted
• If the user only asked for a name, don't scrape every tab — just return what's visible in the header

Batch Mode

For multiple employee IDs:

1. Process one at a time sequentially
2. After each profile, navigate to the next using Strategy A
3. Collect all results
4. Present as a formatted table at the end
5. Note any IDs that failed

Configuration (Optional)

User can add to TOOLS.md:

### SuccessFactors
- Base URL: https://yourcompany.successfactors.com
- Default fields: name, email, department, manager

If configured, use the base URL directly (skip discovery). If default fields are specified, only scrape those.

Error Handling

Important Notes

• NEVER use OData, REST API, or any programmatic endpoint. Pure browser scraping only.
• Always use profile="chrome" — never profile="openclaw" (need the user's auth session).
• Be patient — SF can be slow. Always verify page state with snapshots before extracting.
• Don't navigate away from SF without warning the user.
• Respect permissions — if data is restricted/hidden in the UI, it's restricted for a reason. Don't try to circumvent.
• Screenshot fallback — if snapshot (accessibility tree) doesn't capture visible text, use browser(action="screenshot", profile="chrome") to see the rendered page visually and extract from the image.