> IMAP Email Read → AI Classification → Reply Suggestions → Feishu Push Summary
Slug: email-customer-assistant
Platform: ClawHub + Tencent Skillhub
Author: 91Skillhub Team
| Feature | Description |
|---|---|
| --------- | ------------- |
| IMAP Email Read | Connect to any IMAP-capable mailbox (QQ/163/Enterprise/Gmail, etc.) |
| AI Classification | 🔴 Urgent 🟠 Important 🟡 Normal 🟢 Can Wait |
| Reply Suggestions | AI generates multi-language reply suggestions, sent after user confirmation |
| Feishu Push | Summary pushed to Feishu group chat or DM in real time |
| Label | Example Keywords |
|---|---|
| ------- | ---------------- |
| 🔴 Urgent | refund, refund request, complaint, negative review, urgent, immediately |
| 🟠 Important | after-sales, repair, return, exchange, payment, invoice |
| 🟡 Normal | inquiry, price, specs, logistics, shipping |
| 🟢 Can Wait | hello, thank you, goodbye, already handled |
| Tier | Price | Mailboxes | Daily Limit | Features |
|---|---|---|---|---|
| ------ | ------- | ----------- | ------------- | ---------- |
| Free | ¥0 | 1 | 10 emails | Text classification, basic reply suggestions |
| Standard | ¥9.9/mo | 3 | 50 emails | Priority classification, multi-language replies |
| Pro | ¥29/mo | Unlimited | 200 emails | Real-time urgent push, batch replies |
| Max | ¥69/mo | Unlimited | Unlimited | API priority, team collaboration, custom rules |
Token Prefixes: EMAIL-FREE / EMAIL-STD / EMAIL-PRO / EMAIL-MAX
First-time setup requires IMAP connection info:
IMAP Config:
- Server: imap.example.com
- Port: 993 (SSL)
- Username: your@email.com
- Password: App-specific password (NOT your login password)
Recommended: Use "App Password" from your email provider settings
Supports OpenAI-compatible API. Configure your API endpoint:
Supports:
- OpenAI API (api.openai.com)
- Self-hosted compatible API (Claude/Grok/domestic models, etc.)
- Domestic proxy API (if needed)
Configure Feishu bot webhook or user_id to receive push notifications.
| Language | Description |
|---|---|
| ---------- | ------------- |
| Chinese (zh) | Default |
| English (en) | Business English |
| Japanese (ja) | Keigo/formal |
| Korean (ko) | Keigo/formal |
email-customer-assistant/
├── SKILL.md
├── README.md
├── scripts/
│ ├── check_emails.py # Main script for checking new emails
│ ├── imap_client.py # IMAP connection wrapper
│ ├── classifier.py # AI classifier
│ ├── reply_generator.py # Reply generator
│ └── feishu_pusher.py # Feishu pusher
├── config/
│ └── config.yaml.example # Config template
└── requirements.txt
> For paid plans, visit YK-Global.com
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