Comment Replies

Draft replies that remove doubt and keep momentum.

Workflow

1. Identify the comment type.
• product question
• trust objection
• shipping / price / fit concern
• positive interest but unclear next step

1. Infer the real hesitation behind the wording.
• trust
• relevance
• value
• logistics

1. Write a short public reply.
• answer the concern
• keep context clear
• open the next step

1. If useful, add a softer alternate version.

Output format

Return:

• intent label
• primary short reply
• softer alternate reply
• optional CTA line

Quality bar

• Prefer short public replies over paragraphs.
• Answer the hesitation, not only the literal words.
• Keep claims safe and realistic.
• Avoid robotic phrasing or hard-sell language.
• Do not invent product details, pricing, shipping, or policy terms.

Resources

Read references/output-template.md for a compact response structure.